Simple Rates and Honest Advice
We offer simple repair rates at BoxAid. We do not pressure you into signing up for a monthly service like our competitors. We only offer a per incident charge which means you only pay once and there is no recurring service fee. There is no upselling to by pushy technicians to persuade you to buy software that you don't need. Check out this video about our competition. At BoxAid we will always give you our best advice even if it means losing a sale. There are many times when customers call and ask us to speed up their computer and after our initial analysis we will tell them that they should invest their money in buying additional RAM or a new computer instead of spending it on a tune-up that will not give them the results they are looking for.
Look at the Competition
Our experts have years of experience dealing with general technical issues and can help you right now. Today's technology allows us to remote control your machine over the phone and troubleshoot and diagnose your issue in real time. More importantly, our rates are very reasonable, often they are cheaper then going to your local PC repair store. There are countless choices on the Internet when choosing your PC repair shop or getting remote computer repair. Take a look and see how we do against our competition.
BoxAid |
Symantec |
Iyogi |
GeekSquad |
|
Average Price |
$60 |
$100
|
$140
|
$150/$300
|
Store Visit |
None |
None
|
None
|
Day/Weeks to get your computer back
|
Techs in the USA |
Yes |
Varies
|
Company and Techs are in India
|
Yes
|
Monthly Service Plan |
No |
Yes
|
Yes
|
Yes
|
Instant Repair |
Yes |
Varies |
Varies |
No |
Free Analysis |
Yes |
Varies |
Varies |
No |
No Fix No Fee |
Yes |
Varies |
Varies |
No |
Software Upselling |
No |
Yes |
Yes |
Yes |
Membership Required |
No |
Yes
|
Yes
|
Yes
|
How Much Do We Charge ?
Our PC repair rates are simple. The most important thing to remember is that if you give us a call and tell us your computer problem, and we can't fix it then we don't charge you anything. We always tell you how much it will cost you up front to fix your problem before we start any work. This way there are no surprises. If you decide that you don't want us to continue then there is no charge for our advice or analysis.
Our Computer Repair Rates
- $29.95
This is our basic service rate. This is for any 30 minute call where we fix your problem, like get rid of an error message, help you with email problems or any other basic instruction for your computer. As long as the call is under 30 minutes, you pay a flat rate of $29.95. We will always tell you much we will charge you before starting any work so there are no surprises.
- $59.95
This is our charge for any call between 30 and 90 minutes. A majority of our calls fall into this category. Typically this is what we charge for a computer tune-up to improve slow computer performance, fix printer problems and driver issues. Again, we will always tell you at the beginning of our call how long it will take to fix the problem and how much it costs before commencing any work.
- $89.95
This is our charge for any call that exceeds 90 minutes with no maximums! Typically this is what we charge for customers that need virus or spyware assistance or any other service that requires extensive manual repair and deep scanning for worms, trojans and malware. There is no max so we will stay on the phone with you until we fix your problem or clean your machine. We have spent over four hours on the phone with customers cleaning up viruses and their final charge is still $89.95.
