• How do I know if I am Infected with a Virus or Trojan?

    -Strange Messages from Windows
    -Anti-Virus Software is disabled or inactive
    -Very slow computer when performing common tasks
    -Redirection to fake websites when working

    -Random reboots while working on your PC
    -Very slow Internet access while browsing
    -Fast blinking light on your cable modem or wireless router
    -Pop up windows telling you to pay money to fix your box
    -Pop up windows trying to sell you software or services
    -Degrading performance as time goes on
    -Disks or disk drives are inaccessible
    -You see distorted menus and dialog boxes


    Virus, Trojan and Spyware Cleanup Services

In the past year we have seen a significant spike in virus and spyware activity. Gone are the days when the bad guys just wanted to write a virus or trojan that would give them fame and make them popular among their hacker friends. Today's goals are about making money.

The latest streak of attacks are focused on your wallet. In particular the latest variants of fake software that attempts to get your credit card information. Anti Virus 2010 is a perfect example. You click on a website that is returned by your Google search results. You get a very official message telling you that Windows has found a virus on your machine and you must clean it. The next thing you know they need your credit card so you can update your anti-virus software.

So many people are looking for virus/trojan cleaning software on the Internet and they are constantly getting scammed by paying a few dollars to the vendors and getting completely fake software or software that doesn't come close to cleaning your PC. The reality is even the major anti-virus vendors like Symantec, McAfee, and Kaspersky are having trouble cleaning today's worst viruses. They still clean hundreds of thousands of different infections but when their are hundreds of new viruses per day it gets difficult to keep up.

At BoxAid we have no software to sell you. We use live experts that have years of experience cleaning the worst infections. We have a several tools in our tool box that help us clean the worst infections. After we are done we will give you some reliable free anti-virus software at no charge and give you a lesson on how to stay clean and avoid websites that get you into trouble. If there was one piece of software that "speeds up your pc, cleans your registry" then we would tell you about it. But the reality is , it's a combination of things that will keep your box clean. Some quality anti-virus software and some education goes a long way. Don't forget if our live expert technicians can't remove your virus then there is no charge.


What Makes BoxAid Virus Removal Different?

Well there are a few reasons. First and foremost is our level of service. We strive to make sure you are satisfied as a customer and second, we do it at an affordable price. Please look at our competitors and you can decide for yourself why you should choose BoxAid as your one stop shop for all your technical support needs.

1. We offer instant service. Call us at 866.999.3578 and we instantly start solving your problem by connecting remotely to your computer. Watch our video to see how we do it. Today's technology allows us to solve countless problems without being physically in front of your computer. We solve approximately 92% of problems that come into BoxAid right over the Internet. You don't have to pack up your computer, get in your car, drop it off, wait for weeks for it to get fixed, then go pick it up.
2. Our Rates are affordable. At BoxAid we like to keep our rates simple. No monthly fees for services you may never use like our competitors tend to charge. No startup fees and no upselling! We will not try to sell you any additional software like anti-virus where we can make more profit like our competitors. We have nothing additional to sell, just great service.
3. Our technicians are based in the U.S.A. While saving money is important, we know that keeping our customers happy is even more important. That's why BoxAid is based strictly in the U.S. and does not offshore any of it's technicians to outside countries to make sure we can always offer the highest level of service.
4. No accounts to setup. We know almost every website on the Internet requires some kind of account setup. Username, password, address, etc. With that information comes enough spam and junkmail to waste your valuable time. At BoxAid there are no accounts to setup, and no user id's to create. We know you don't want to waste any time and neither do we. If you have a problem, you give us a call, we fix it, and you get back to your life without worrying that someone else has your personal information on their servers.
5. No Fix, No Charge. Unlike many of our competitors who charge you money regardless of what they do for you, we only charge you if your problem is resolved. If we feel we have not resolved your issue then we don't charge you a dime.

Let Us Clean Your Virus or Trojan Remotely

Our experts have years of experience dealing with general technical issues and can help you right now. Today's technology allows us to remote control your machine over the phone and troubleshoot and diagnose your issue in real time.